Guest Welcome Guide and Rules


Welcome!  This guide will help you get acquainted with Takundewide Cottages and find answers to your questions. Office is virtual. If you need us, just call, text or email. Thanks for joining us! Bill and Lynne Mason

Your reservation is acknowledgment and agreement that you, each member of your party, and your guests have read and will follow these Guest Rules, and that you are responsible for any violations reasonably attributable to you, your party, or your guests, of the Guest Rules and any other applicable laws, rules or regulations.

The following information from our website might also be helpful. Clicking on one of the links below will take you out of the “Guest Welcome Guide and Rules”. To return, use the back arrow.

 

 

CHECK-IN/OUT & PARKING

CONTACTLESS CHECK-IN/OUT: Go directly to vacation rental. Keys will be in lockbox or there will be a smartlock on the door. Do not stop at THE MASON HOUSE. Office is virtual; if you need to contact us or to schedule a meeting call, text, or email.

Check-in is after 4 PM

Entry instructions and directions to your vacation rental will be emailed to you prior to check-in. Text (include cottage #) 518-321-2869 or email info@takundewide.com when you arrive. Arrange for extra linens for sofa bed (where available) when you make reservation or any time before 1 PM on date of arrival. To avoid lockouts, keep key in lockbox after unlocking door.

Parking

Limit number of cars you bring. Cottage and The Mason House Rentals: 1 car per bedroom; Boat Space Rentals: 1 car per boat space. Takundewide has 8 lots; park in lot closest to your vacation rental. (Property Map). The Mason House has its own driveway and parking area; please do not block garage door.

Do not drive or park on lawn. If lots are full, you may park on lawn adjacent to driveway just until spot opens up. Park boats and trailers in designated areas only located on Boathouse Road (Property Map). Drive slowly; children are playing! Motorized vehicles of any types may not drive on lawn.

Check-out by noon

Text (include cottage #) 518-321-2869 or email info@takundewide.com when you leave vacation rental. Leave it and surrounding yard in the same condition as when you arrived.  Follow these check-out instructions and we will waive cleaning fees ($250 plus NYS sales tax):

  • Strip beds and put Takundewide bed sheets and towels in laundry bag provided
  • Leave blankets, pillows, mattress covers, & spreads on bed for staff to pick up
  • Remove food from refrigerator, freezer, and cupboards
  • Take trash out to trash cans
  • Wash dirty dishes. If there is a dishwasher, please start it
  • Return furniture (indoors and outdoors) to original position
  • Delete downloaded apps and account information from TV
  • Check drawers and closets for clothes and personal items (hair dryers & phone chargers!)
  • If air conditioning is on, set to low or 74 degrees; if heat is on, leave on 65 degrees.
  • Close windows, lock doors, and leave keys in lockbox . (If you have trouble fitting key in lockbox, please leave on porch table). Keep lockbox code set to code we gave you at arrival. ($200 fee will be charged if you change lockbox code)

Kindly consider leaving a tip for your housekeepers. After checking-out of cottage, you are welcome to stay at Takundewide property for the rest of the day. Public restroom is in laundromat building. After checking out of cottage, trash is “carry out”; kindly, do not leave in cottage trash receptacles.

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ABOUT TAKUNDEWIDE VACATION RENTALS

Cottages and The Mason House are part of Takundewide Homeowners Association and are privately owned and furnished. Do not move items to another vacation rental, including outdoor furniture and grills. Enter only the vacation rental assigned to you. Outdoor furniture is provided at vacation rental. Do not use neighbor’s furniture, even if not in use. Do not take indoor furniture outside.

Register everyone staying in cottage when you make reservation. Only registered guests may stay overnight in vacation rental. The maximum occupancy for each vacation rental is listed in Cottage Details. Guests may not stay overnight in tents. Takundewide property is for the benefit of its owners and their rental guests. Rental guests may have a limited number of occasional day visitors, but may not invite visitors staying off-site to spend everyday, all day at Takundewide. Please inform office (518-656-9573) before inviting day visitors to property.

Be considerate of neighbors. Do not enter private area around cottages other than your own. Keep outside gatherings away from neighbor’s cottage. Pick up “yard” surrounding cottage at end of each day. Quiet time is 10 PM to 9 AM.

Please note:  Smoking is permitted only outside.

WIFI

Free WIFI throughout your stay. Network and Password are located in vacation rental.

TV

TVs have basic cable channels or streaming devices. Some are smart TVs (see Cottage Details) Sign into your streaming accounts but remember to delete apps before you leave.

Kitchen

Kitchens have full-sized appliances and are fully stocked with dishes, silverware, glassware, pots, pans, utensils, toaster, tea pot, pitcher, cutting board and much more. You’ll need to bring groceries, including condiments! Some have dishwashers (see Cottage Details). A starter supply of dishwasher detergent is provided; more is available at local stores. Do not use liquid dish soap in dishwasher. Coffee maker with filters is provided. Please bring ground coffee–not K-cups. List of what is included and some suggestions about what you may want to pack.

Septic System

All cottages and The Mason House are on septic systems. Please be gentle. Flush only toilet paper (and natural waste). Do not flush feminine sanitary products, wipes, paper towels, napkins, q-tips or trash; not even “flushable” items!

Clothes washers and dryers

Cottage #10 and The Mason House have clothes washers and dryers. Onsite laundry room with coin operated washers and dryers is located in building behind small playground.  (property map). Do not use dye or bleach. Remove laundry promptly; others may be waiting. After every use, clean up counters, sink, and remove lint from dryer. The machines are “use at your own risk”. Management and owners are not responsible for damage to your belongings.

Housekeeping

Housekeeping Cottages are a Lake George tradition! Your vacation rental is stocked with starter supply of household items such as TP, tissues, soap, paper towels, and trash bags. Remember to pack extra household and personal care items.  Also furnished are bedspreads, cotton summer-weight blankets, sheets for beds, pillows (in protective covers under pillowcase), mattress covers, bath mats, face cloths, hand towels, bath towels, kitchen towels, pot holders, and dish cloths. If you prefer your own laundry, we will discount your weekly rate. Remember to pack beach towels, heavier blankets in the Fall and Spring (if you like to bundle up), and extra pillows. Click here for list of what is included and some suggestions about what you may want to bring.

We know accidents can happen; just let us know so we can replace item to prevent stains from becoming permanent.

If cottage has sofa bed, (Cottage Details) that you plan to use for sleeping, extra linens are available. If you need sofa bed linens at arrival, let us know when you make your reservation or by calling (518-656-9573), texting (518-321-2869) or emailing (info@takundewide.com) as soon as possible but no later than 1 PM on day of arrival.  If you need linens during your stay, call 518-656-9573 at least one day ahead.

For Multi-week stays, exchange linens and towels once/week on Tuesday, Wednesday, or Thursday between 9 AM and 2 PM. Call:  518-656-9573 or email: info@takundewide.com to send list of items you want to exchange and day you want to exchange. Place used laundry in bag provided and leave on porch. Staff will pick up used items and leave clean items in exchange.

Fireplace and Grill

The Mason House and the guest cottages have fireplaces and BBQ grills. Wood for fireplace is available at local stores. Never use charcoal. Open damper before lighting and keep open until fire is completely out. Keep fuel away from fire. Use screen around fireplace to contain sparks. Never leave fire unattended. Staff will remove ashes after you leave.

Some cottages have gas BBQ grill, some have charcoal, and some have both. Check website for information about your cottage. For gas grills, check propane several hours before grilling and let us know if you need refill. For charcoal grills, remember to bring charcoal and starter.

Pets

We love our furry friends, but guests must leave them home.  Animals of any size may not sleep outside overnight or enter cottages or The Mason House. Animals visiting Takundewide grounds must be leashed and may not go on beach. Owners must pick up after their animals.

Trash & Recycling

Guests are responsible for removing trash and recycling from cottage during their stay and at check-out. Three pails are outside each cottage. Use one for recycling: cans and glass only.

Pick-Up Days: Trash and recycling is picked up on Tuesdays and Fridays (holiday schedules may apply). On pick-up day and at check-out, bag and remove all trash and recycling from cottage.

Public spaces have no pails; dispose of trash only at your own vacation rental. Boat space rental guests’ trash is “carry-in/carry-out.”

Packages, Mail & Deliveries

Mail is not delivered to homes in Cleverdale, NY. The Cleverdale post office is located on Route 9L across the street from intersection with Cleverdale Road. If you expect mail, please contact Cleverdale post office to arrange General Delivery. Do not send mail to 40 Boathouse Road or to your cottage address.

It can be difficult to receive packages here so avoid sending packages to yourself during your stay. If you must have a package delivered, use your vacation rental address listed in  Cottage Details on our website. Shippers do not recognize “Cleverdale” because Cleverdale is in the town of Queensbury, NY 12804.  Sometimes it helps to use both Cleverdale and Queensbury in the address. Or contact Cleverdale post office to arrange General Delivery. Do not send packages to 40 Boathouse Road.

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AROUND THE PROPERTY

21 acres, 700 feet of lakefront, sandy beach, boathouse sundecks, playgrounds, and several beautiful gardens are right outside your door. Chaise lounges are available on front lawn and at cottage for your use.

Kindly do not enter private property. Private property includes 10 feet surrounding cottage, lakeside yard at Cottages #1, #6, #7 and #8, and yard around The Mason House (including driveway and from The Mason House to Seneca Drive). When gathering at your cottage, be considerate and keep your gathering away from neighbor’s cottage.

All motor vehicles must stay on driveways, parking lots, and roads. Do not drive motorized vehicles of any type on lawn (except as noted for overflow parking). Fireworks are not permitted anywhere on Takundewide property.

Office

Our office is completely virtual; there is no physical office. If you need anything or want to schedule a meeting, contact us at: info@takundewide.com; Contact Us, 518-656-9573 (office phone); 518-726-6093 (to text Bill); 518-321-2869 (to text Lynne).  The Mason House is now a vacation rental property; please do not leave messages or look for us there.

Beach

Relax on private, sandy beach. Beach chairs are available. Grounds are “carry-in, carry-out”; no trash cans on common property. Dispose of trash and recycling only at your own cottage; do not use other cottage receptacles. Remove your possessions from beach after each use. Beach is cleaned each morning and items left on beach are removed. Pets are not permitted on beach. Please do not feed ducks!

Swim in protected area marked with safety ropes and floats. No lifeguards on duty; swimming is at swimmer’s own risk.

  • Never swim alone; 2 or more adults must be present when beach is in use.
  • Children must be accompanied by a parent or guardian.
  • Swimmers must get on dock when boats are pulling out or coming in.
  • Boats/jet skis may not be used inside swim area.

Boathouse Sundecks

Capture scenic views and spectacular sunsets from boathouse sundecks. Adirondack chairs and umbrellas are available for your use. To open umbrellas, gently lift spokes. To close, push up on center collar. When you leave or when it is windy, close and tie umbrellas (including those at The Mason House). Do not step on steel cables on outer north sundeck railings. Do not ride bicycles on sundecks. Remove all possessions from sundecks after use. Private sundecks at Cottages #1, #6, #7, or #8 are reserved only for occupants.

Docks & Moorings

Add a dock for a boat during your stay. Use only assigned boat space or mooring (boat space map). Board only your own boat. Dock boxes are private property–do not open or use them for your fishing gear. Remove possessions from docks after use, including bait buckets, fishing poles, blow-up toys, life-preservers.

Take care not to obstruct access of others when docking. When swimmers are in area, blow horn before starting boat and make sure swimmers are cleared before backing up. Tie jet skis in assigned boat slips when not in use.  Jet skis and boats may only be used outside swimming area.

Docks at Cottages #1, #6, #7, and #8 are private and reserved only for occupants.

Seasonal Boat Spaces and Moorings are available from mid-May to mid-October (exact dates depend on weather). Boat Space and mooring rentals include one parking spot per boat space or mooring and use of public restroom. Trash is carry in/carry out. Property amenities and recreation at dock are not included with rental.

Tennis & Pickleball

Tennis/pickleball courts are located at northeast corner of the property (property map).  Code for the lock will be provided in your vacation rental at arrival. When others are waiting, please limit play to 1 ½ hours. Bikes and skates are not permitted on tennis courts.

Laundry Room

Coin-operated laundry facilities are in building behind small playground. No bleach or dye please! Remove laundry promptly; others may be waiting. After every use, clean up counters, sink, and remove lint from dryer. The machines are all “use at your own risk”. Management and owners are not responsible for damage to your property.

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GATHERINGS

Gatherings are limited to 10 inside vacation rentals and 25 outside. Gatherings of greater than 25 may be permitted if  pre-approved by Takundewide Homeowners Association board of directors. Requests for gatherings must be submitted to us by email (info@takundewide.com) at least 2 weeks before gathering and must include:

  1. Time and duration (quiet time is 10 PM to 9 AM)
  2. Maximum number of people
  3. Location (gathering may not block access of others to use beach or docks)
  4. If you plan to use a small pop-up tent, include size and location of it.

Groups renting more than one vacation rental: be considerate of neighbors and do not gather at the same vacation rental every night. Kindly pick-up grounds around your vacation rental after a gathering.

Day Visitors: rental guests may have occasional day visitors and must inform office (518-656-9573) before inviting day visitors to property. Visitors who are staying offsite may not visit Takundewide every day. Guests staying at Takundewide have priority for chairs, tennis/pickleball courts, docks, playgrounds and other amenities.

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Town of Queensbury Short-Term Rental law:

Under the Town of Queensbury Local Laws, we are required to inform you that Short-Term Rentals (less than one month) are subject to the following rules:

  1. Quiet hours are 10 PM to 8 AM (Takundewide Homeowners quiet time is 10 PM to 9 AM)
  2. The following behaviors are prohibited: Fighting, violence, tumultuous or threatening behavior, unreasonable noise, abusive or obscene language or gestures in public

Under the Town of Queensbury Local Laws §115-5, penalties for violations of any provision of Chapter 115, or any rules or regulations adopted pursuant to Chapter 115, include a fine of up to $950 for each offense and/or a ticket and summons and complaint directing a designated person to appear in court.

You acknowledge and agree that you, each member of your party, and your guests will abide by these Short-term Rental Rules, and you agree that you are responsible for any violations reasonably attributable to you, your party, or your guests, of Chapter 115 of the Local Laws of the Town of Queensbury, and any other applicable laws, rules or regulations.

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COVID-19 POLICIES

Lake George vacation cabin rentals safety pledge at Takundewide Cottages

We’ve taken the Lake George Region “Health and Safety” pledge.

No contact check-in/out, vacation rentals are left vacant between guests, and industry cleaning practices and supplies guidelines are followed. Linens, towels, blankets are professionally cleaned between every guest. Extra protective coverings on mattresses and pillows.

Gathering sizes may be limited by NYS.

If you have been sick or in contact with confirmed case of COVID-19 within 10 days, please stay home.

If you develop symptoms at Takundewide, please mask-up, isolate, stay out of common areas, and follow social distancing practices.

Guests confirmed to have COVID-19 must inform management so others can be told about possible exposure.

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Emergency & Contact Information.

Fire, medical emergencies or other emergencies: 911. Give the following locations:

  • South Docks and Cottage #10:  Seneca Drive, Cleverdale (in Queensbury NY)
  • North Docks, Beach and Cottages #5 and #11:  Onondaga Drive, Cleverdale (in Queensbury NY)
  • Cottages #19, #21, #22:  Cayuga Drive, Cleverdale (in Queensbury NY)
  • Cottage #13:  Tuscarora Drive, Cleverdale (in Queensbury NY)
  • The Mason House: 40 Boathouse Road, Cleverdale (in Queensbury NY)

Plumbing, heating, lockouts, or electrical issues: 518-656-9573 (call–no text) or 518-726-6093 (call or text)

Management Contact Information:  (virtual office)

  • Info@takundewide.com:  Manager email
  • CONTACT US
  • 518-656-9573:  Manager office phone (call and voicemail; no text)
  • 518-726-6093:  Bill’s cell phone (call or text)
  • 518-321-2869:  Lynne’s cell phone (call or text)

The office is virtual (no physical office). Meetings are by appointment only. For emergencies, call or text any time. For other issues or questions, first check this guide. If not resolved, contact us between 9 AM and 5 PM M-F. Please note: The Mason House is a vacation rental. We do not live or work there. Kindly, do not leave messages or send things to 40 Boathouse Road. Our mailing address is: PO Box 85, Cleverdale, New York 12820. Thank you!

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